Shipping Policy

At ALRIGHT™, we are committed to delivering your products in a timely and efficient manner. Below is our Shipping Policy that outlines the process and guidelines for shipping your order.

1. Shipping Methods and Carriers

Carriers: We ship orders using reliable, registered domestic courier services and/or speed post. We work with trusted shipping partners to ensure the safe delivery of your items.
Delivery Time: Orders are typically shipped within 1 business day from the date of order confirmation and/or payment. Delivery times may vary based on your location and the availability of the product. Please note that shipping times are subject to the courier or postal service’s policies and may be impacted by factors like weather, holidays, or other unforeseen circumstances.

2. Shipping Locations

Domestic Shipping: We currently ship only within India. We do not offer international shipping at this time.
Shipping Address: Please ensure that your shipping address is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided at the time of purchase.

3. Shipping Charges

Shipping Costs: Shipping charges are calculated based on the weight, dimensions of the product, and your delivery location. Any applicable shipping charges will be shown during the checkout process before finalizing your purchase.
Free Shipping: Occasionally, we may offer promotions or discounts that include free shipping. These promotions will be explicitly stated at the time of purchase.

4. Order Processing and Dispatch

Order Processing: Orders are processed after payment confirmation, and the shipping process will begin once the payment has been cleared. Processing time typically takes 1 business day.
Dispatch Notification: Once your order is dispatched, you will receive a shipping confirmation email with tracking details (if available). You can use this tracking information to monitor the status of your shipment.

5. Delivery Timeframes

Estimated Delivery Time:
- Metro Cities: Typically, orders to major cities will be delivered within 3-7 business days from dispatch.
- Non-Metro Areas/Remote Locations: Orders to non-metro areas may take 5-10 business days or more, depending on the location and courier service availability.
Delivery times may vary depending on external factors such as regional holidays, weather conditions, or issues at the courier’s end.

6. Order Tracking

Once your order is dispatched, you will receive an email containing your tracking number and a link to track the status of your order.
If you face any issues with tracking or have questions about the status of your shipment, please contact our customer service team at support@alrightnutrition.com.

7. Shipping Delays

Possible Delays: While we aim to ensure timely deliveries, please note that shipping delays may occur due to factors beyond our control, including weather conditions, public holidays, natural disasters, or disruptions in courier services.
Tracking Issues: Occasionally, tracking information may not update immediately. Please wait for 24-48 hours after receiving the shipping confirmation email, and if the status does not update, please reach out to our support team for assistance.

8. Failed Delivery Attempts

If the courier is unable to deliver your order after multiple attempts (due to reasons such as incorrect address, recipient unavailable, etc.), the package may be returned to us. In such cases, you will be notified and may be charged for the cost of re-shipping the order.

9. Delivery Charges in Case of Return

In the case of a return (if applicable), shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong product, damaged goods). You may be required to cover the cost of return shipping.

10. Missing or Damaged Items

If you receive a damaged, defective, or missing item, please report it to our customer service team within 13 days of receiving your order. We will investigate the issue and provide assistance to resolve it in accordance with our return, exchange, or refund policies.

11. Custom Duties and Taxes

Applicable Taxes: All prices displayed on the website are inclusive of GST (Goods and Services Tax) applicable within India. However, shipping charges are excluded from the price, and any applicable tax on shipping will be shown during checkout.

12. Customer Support

For any issues related to shipping, including delays, tracking, or delivery inquiries, please contact our customer support team at:

ALRIGHT™
Email: [support@alrightnutrition.com]
Website: [www.alrightnutrition.com]